In any outsourced project, establishing the most effective project management is
crucial. That is the reason why we take utmost care in assigning a project manager
to a project. In some cases, the project manager is local to the client and works
closely with the client liaison(s) throughout the project lifecycle. In others,
we assign a project manager in our offshore office to correspond with the project
manager from the client side.
The very first task of the project manager is to develop a comprehensive Project
Management Plan (PMP) that establishes the following:
- Process Customization - Any deviation or tailoring from BeyondKey's
standard Global Delivery Process and the reasons for such a deviation (budget, time
- Communication Plan - How will the team communicate across geographic
locations, daily and weekly status reporting mechanisms, use of instant messaging,
email, video conferencing, web conferencing, telephone and other communications
- Roles and Responsibilities - Who does what on the project team;
reporting and escalation mechanisms.
- Project Audit Plan - How will the project checkpoints be audited
to ensure that they have been followed consistently.
In addition to the PMP, the project manager and technical team leader are responsible
for developing, tracking, and adjusting a Microsoft Project Plan (MPP) / Work Breakdown
Structure (WBS) that details all the tasks to be carried out, who is assigned to
work on each task, milestones and deadlines for deliverables, and overall phasing
of the project. Our MPPs are often developed in latest version Microsoft Project,
but our team can use other tools if so desired by the client.
Project manager takes up following responsibilities to organize the management of
the project from beginning to end:
- Project Scope Matrix (PSM) - Limitations of the scope, the major
milestones and timelines that must be achieved, and the overall business objectives
of the project.
- Software Configuration Management Plan (SCMP) - What tools to use
for version control, build and releases.
- Change Control Process - The objectives process of requesting a
change to the scope or requirements of a project and how to reach sign off by both
the client and our team on each change request.