About Microsoft Dynamics 365
Artificial Intelligence
Discover the power of Microsoft Dynamics 365 Artificial Intelligence. Seamlessly integrate AI into your Microsoft Cloud Infrastructure to efficiently organize both structured and unstructured Common Data, transforming it into actionable insights. Drive real-time predictive analytics throughout your customer engagement operations with:
- Smart integration of advanced AI capabilities
- In-built Artificial Intelligence features
- Pre-configured data visualizations and Business Intelligence tools
- AI-driven automated recommendations
- A revolutionary Advanced Analytics platform
Features of Microsoft Dynamics CRM AI
Leverage machine learning and recommendations into intelligent insights into your
Sales, Marketing and Customer Service operations.
Tailored Transformation Craft a seamless user experience by incorporating AI applications that provide intuitive interfaces, detailed guidance, and streamlined processes.
AI- enabled Customer Segmentation Utilize AI to analyze customer data and generate segments based on behavior, preferences, and demographics, empowering targeted marketing initiatives.
Customizable Solutions Adapt to the specific needs of your business by integrating customizable AI functionalities, enabling proactive responses to customer demands through AI-driven recommendations.
Dynamics 365, AI Consulting Services
Integrate AI into your Customer Engagement operations to enhance the searchability and value of your data. Automate routine and repetitive tasks, freeing up human resources to concentrate on more intricate and innovative aspects of their work
Dynamics 365 Customer Service Insights
Dynamics 365 Market Insights
Dynamics 365 Sales Insights
Dynamics 365 Customer Insights
Dynamics 365 Virtual Agent
Copilot in Dynamics 365 Field Service
Dynamics 365 Sales Insights
Dynamics 365 AI for Sales Insights empowers sellers to strengthen relationships and boost revenue by delivering actionable insights that drive personalized engagement and proactive decision-making.
- Enable timely and efficient communications
- Improve trust metrics scores
- Expand connections and attract more leads
- Target the right customers effectively
- Enhance accuracy and forecasting
Dynamics 365 Customer Insights
Gain insights into your customers and deliver truly personalized experiences. Consolidate transactional, demographic, and behavioral data using AI-powered identity management to achieve a comprehensive understanding of your customers. Describe your target segments to Copilot and efficiently create, review, and adjust customer segments to meet your needs.
- Obtain a comprehensive view of all customers
- Deliver personalized experiences
- Make informed decisions driven by insights
- Customize the solution to match your preferences
Dynamics 365 Customer Service Insights
Dynamics 365 AI for Customer Service enhances customer support and reduces service costs through automated customer insights and virtual agents. Gain actionable insights into performance metrics, operational data, and emerging trends to optimize customer service organizations.
- Enhance customer satisfaction
- Boost operational efficiency
- Ensure transparency at all times
- Harness Artificial Intelligence to drive success
Dynamics 365 AI for Market Insights
Dynamics 365 AI for Market Insights empowers users to monitor their brand and respond swiftly to trends by utilizing AI models to discern consumer sentiments. Elevate your marketing maturity by enriching real-time data, leveraging AI-driven insights to anticipate customer intent.
- Expand lead generation across diverse channels.
- Prioritize leads, monitor progress, and automate tasks.
- Execute multi-channel campaigns effectively.
- Identify high-quality leads using LinkedIn.
- Streamline event management processes.
Top considerations to ensure an AI-ready
culture:
Foster a data-driven culture
Build your AI solutions on a foundation of high-quality data.
Promote knowledge sharing
Break down data silos across your organization and ensure accessibility to all.
Select the appropriate AI solution
Tailor your AI solution to fit your organization's unique needs and desired business outcomes.
Customize AI for your enterprise
Experiment with minimum viable products to adapt AI to existing applications and processes, prioritizing customer experience.
Strategize for the future
Communicate your AI strategy throughout the organization, proactively invest in AI training, and address ethical considerations.
OUR DYNAMICS 365 AI CONSULTING SERVICES
Enterprises must assess offerings from Microsoft and other providers to ensure that utilizing these tools doesn't expose them to intellectual property claims. As a Microsoft Solutions Provider and a leading expert in MS Dynamics 365, our consultants can guide you on integrating AI-based Cloud offerings into your Microsoft ecosystem.
MS Dynamics 365 Consulting
Microsoft Dynamics Licensing
Custom CRM Development
CRM Integration Services
Resource Augmentation
CRM Migration Services
Why Beyond Key
We're witnessing significant breakthroughs in AI application, we are aligned with the Microsoft's AI vision to bring innovation that will transform the world with a strong sense of responsibility. Our team of experts is prepared to provide personalized guidance tailored to your specific business requirements. We'll evaluate your unique needs and explore how the Microsoft Dynamics AI can enhance and streamline your operations.
Don't hesitate to request a free consultation
with us today.
Let’s Connect
Beyond Key was selected as our strategic partner to help implement the Dynamics CRM Sales module. They also assisted with the development of our dashboards in Power BI, and developed high-level user & administrative documentation.
The project team demonstrated to be highly skilled, organized, friendly and most importantly very flexible! Their flexibility was very much appreciated by our team as they accommodated seamlessly to our changing schedules and requirements. It has been great to work with Beyond Key in this project and I would undoubtably recommend them to others.
Tania JordanBusiness Analysis Officer, CGIAR
CGIAR System Organization