Beyond Key Microsoft Dynamics 365 Consulting

A partnership that gives you confidence, agility, and compliance.

Microsoft Solutions Partner
275+ team on Microsoft Technologies
Microsoft Dynamics CE and Business Central Expertise
Microsoft Business Applications Full Stack Provider

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Beyond Key Microsoft Dynamics CRM Consulting

Ms Dynamics CRM Consulting Services

Microsoft Dynamics 365 is a suite is a multi-module CRM and ERP solution that lets you automate sales, customer service, field service, marketing, finance, and operations in a consistent, intuitive, highly usable manner. Working in Microsoft Cloud can help eliminate siloed customer information and make it easier for your teams to enhance the customer experience and boost productivity.

Beyond Key Advantage

Digitizing small, medium, and large businesses with their Microsoft technology ecosystem and beyond.

As a Microsoft Gold Partner, Beyond Key has been helping clients accelerate their CRM initiatives to build deeper customer relationships through the power of automation and reporting using Dynamics 365 CRM. Underpinned by Microsoft Dynamics CRM, Power Platform and the Azure Data Platform, our MS Dynamic 365 Consultants will work in partnership with you.

16+
Years of Experience

275+
Skilled Experts

30K+
Products Downloads

75+
Ongoing Projects

Our Microsoft Cloud Technology Soup

Announcement

Most Trusted Microsoft Solution Partner

We’re thrilled to be to be recognized as a Tier 1 Microsoft Cloud Solution Provider.

This further cement the fact that Beyond Key is amongst the very top echelon of Microsoft Business Applications global network of partners.

MS Dynamics 365 Core Capabilities

Dynamics 365 Consulting Services

Our Dynamics 365 consulting services are catered to conduct Business Value Assessments to create a compelling business case. Regardless of the nature of your business: We’ll be your implementation partner in your Dynamics 365 CRM and Business Central adoption and help you with migrating from legacy CRM or modernize your existing CRM or building custom Dynamics 365 CRM solutions from scratch.

CRM Assessment, Architecture evaluation, Workflow Automation, and delivery
Business process consulting using Microsoft’s best practices
Change Management Consulting for Digital transformation
Industry segments include Healthcare, Non-profits, Hospitality, Higher Education, Manufacturing and Customer Service

CRM Customization & Integration

We understand the importance of on-demand integrations. Our Microsoft Dynamics CRM consultants will consult you on possible integrations with your existing systems and other third-party tools.

Need-based tailoring
CRM extension/Plug-in development
Integration with other business systems

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Plug-n-Play CRM for Industries

We build codeless CRM Solutions which give organizations Plug-n-Play capabilities, these solutions are tailored specifically to industries and help you kickstart your CRM journey. Available as a one-time perpetual license as well as a monthly subscription. So far, we have built ready-to-kickstart CRM solutions built with MS Dynamics 365 for various industries.

Non-profit CRM Kickstarter
Patient Relationship Management (PRM) Kickstarter
Car Sales App
Hospitality CRM
CRM for Higher Education

CRM Modernization Services

We ensure that Dynamics 365 adoption is aligned with your digital transformation vision. Our services are focused on IT simplification so we offer legacy CRM upgrades or migration paths with predictable budgets and ensure data protection at all costs.

CRM Assessments for Modernization
Functional and Technical Assessment
MS Dynamics Customizations
Rescue failed Implementations

CRM Development & Engineering

Leverage our workflows and automation techniques to boost your CRM adoption and engineering services. Dynamics CRM Consulting employs its DevOps experience and skillset to conduct an in-depth analysis to outline the requirements while focusing on the long-term goal.

Performance Engineering
Fine-tuning existing CRM System
CRM Testing and Feasibility Check
Build & release management strategy

Have a project in mind?

Talk to our CRM Consultants

Plug-n-Play Industry Accelerator

No coding required, ready-to-kickstart industry-specific CRM built on MS Dynamics 365. Available as a subscription or one-time purchase.

Non-profit CRM built specifically for non-profits to trigger workflows, automate repetitive processes, and monitor impact every step of the way with powerful dashboards. It provides the foundational infrastructure and functionality you need to know and grow and manage your donors:

Opportunity Management

Donation Management

Gifts and Grants Management

Event Management

Beneficiary Management

Financial Management

Volunteer Management

Microsoft Dynamics 365 Customer Engagement (CE)

Turn ideas into solutions by adding agility & seamlessness to your ecosystem. Choose modules that meet your specific needs to scale up automation at large. We offer Dynamics 365 Consulting and CRM Development Services using the tools and frameworks of your choice.

Sales Automation

Microsoft Dynamics CRM for Sales will empower your sales teams with actionable intelligence. Collaborate with Marketing and Customer Service teams proactively and adopt quick changes in your sales operations & market-demand strategies and gain full visibility on the sales funnel.

Tailored for specific roles
Customizable AI
Configurable sales workflow
Planning and forecasting
Real-time visibility
Built-in collaboration
Predict and manage pipelines
Sales Mobility
Customer Intelligence

Find out more

Marketing CRM Automation

Streamline your campaign management and lead generation with MS Dynamics 365 Marketing Cloud. Engage with all customers and prospects in real time and orchestrate personalized journeys across all touchpoints. Leverage analytical dashboards, and run automation with advanced analytics and reporting.

AI-driven Recommendations
Collaborate and Engage
Orchestrate Customer Journeys
Capture Holistic Customer Experiences
Multichannel Content Engagement
Real-time Customer-Led Experiences
Define Triggers and Flows
Manage Events and Webinars
Social Media Automation

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Customer Service Automation

Provide a seamless, end-to-end experience to your customers with Microsoft Dynamics CRM Customer Service. Embrace voice, digital, chat, SMS or Digital Messaging in real-time for issue resolution and improve agent productivity along with AI-powered contextual suggestions.

Automated Help-desk ticketing
IVR to lead capturing
Chatbot to CRM lead capturing
Embrace Self-service Virtual Agents
Real-time sentiment analysis
Automated merging of similar cases
Omnichannel Engagement
Automated customer feedback
Design portals, sites, forums

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Business Central Services

A highly customizable, comprehensive ERP solution from Microsoft designed specifically to help small and medium-small businesses grow and take more control over their finance and operations. All done in a secure Microsoft Cloud. Leverage 3rd party integrations like payroll, banking, and CRM in a hyperconnected ecosystem.

Integrated Accounting
Customer Relationship Management
Project Management
Supply Chain Management
Warehouse Management
Sales Order Management
Power BI Reporting
Contract Management
Enterprise Asset Management

Find out more

MS Dynamics 365 Advantages

You unlock the true potential of Microsoft Cloud through Beyond Key’s proven approach, change management consulting, and ecosystem alignment. We bring a track record of successfully helping organizations realize the value of their CRM & ERP investment. Our deep understanding of the Microsoft Business Applications and tools helps businesses automate various workflows and achieve their digital transformation goals.

Cloud-based
Flexible CRM Platform
User-Friendly Interface
Customizable
Scalability
Increased Productivity
Codeless Integration
Compliance

Sign up for your D365 CRM migration plan.

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Get A Headstart for MS Dynamics 365 Adoption

At Beyond Key, we’ve simplified CRM adoption with solutions tailored to address automation challenges faced by most industries. We offer codeless, low-risk, quick-start solutions that allow you to get MS Dynamics CRM up and running quickly. With a 100% remote delivery on Cloud, we at Beyond Key will pre-configure a set of demonstrated baseline configurations as per your project requirements.

We are Microsoft Certified Gold Partner
Offices in USA, UK with development centre in India
Trusted Microsoft Dynamics 365 consulting company
CRM adoption strategy and assessment
Change Management Consulting for Digital Transformation
Recognized by Goodfirms as a Top Software Developer

Get Future Ready with Dynamics CRM

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Beyond Key was selected as our strategic partner to help implement the Dynamics CRM Sales module. They also assisted with the development of our dashboards in Power BI, and developed high-level user & administrative documentation.

The project team demonstrated to be highly skilled, organized, friendly and most importantly very flexible! Their flexibility was very much appreciated by our team as they accommodated seamlessly to our changing schedules and requirements. It has been great to work with Beyond Key in this project and I would undoubtably recommend them to others.