Beyond Key™ is a leading software development and IT consulting company, specializing in custom solutions and leveraging transformative Microsoft technologies. With a sharp focus on AI, we utilize Microsoft technologies, including SharePoint, Teams, Dynamics 365, and Power Platform (Power BI, Power Apps, and Power Automate). Our innovative methodologies and expertise give businesses a decisive competitive edge.
Customer service is experiencing a transformation. Customers now expect reliable responses across multiple communication channels. Microsoft Dynamics 365 provides the resources your customer service team needs to have a bird’ eye view of your customer engagements.
If you are interested in learning more about how to have a proactive omnichannel approach to your customer service strategy, check out our on-demand Dynamics 365 webinar video. Fill the form below for access.
Key benefits of watching the on-demand webinar
What is Dynamics 365 Omnichannel
How to apply an Intelligent Case Routing System
Faster customer service with an omnichannel platform
Bonus: Demo of valuable applications
To Watch On-demand webinar Register now for Free
Digital Marketing Executive
A digital marketing executive with a decade of experience helping clients across multiple industries implements the best technology solutions. These solutions enabled companies to improve their marketing and sales systems. As a former teacher with a Master’s in Education, he has the ability to turn confusing topics into clear concepts business professionals can use.
Dynamics 365 Architect
A trained software professional with certifications in Microsoft Technologies and Dynamics 365 core. Having over 12 years of experience in Transactional, Analytical, IoT, ETL and Dynamics 365 based systems, Himanshu also works extensively on .NET, SQL server, Angular, Web Services, gateway integrations, third party plugins and several Enterprise systems.
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