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On-demand Webinar

Deliver an Omnichannel Customers
Service Experience with Dynamics 365

Deliver an Omnichannel Customers Service Experience with Dynamics 365

Webinar Description:

Customer service is experiencing a transformation. Customers now expect reliable responses across multiple communication channels. Microsoft Dynamics 365 provides the resources your customer service team needs to have a bird’ eye view of your customer engagements.

If you are interested in learning more about how to have a proactive omnichannel approach to your customer service strategy, check out our on-demand Dynamics 365 webinar video. Fill the form below for access.

Key benefits of watching the on-demand webinar

  • What is Dynamics 365 Omnichannel
  • How to apply an Intelligent Case Routing System
  • Faster customer service with an omnichannel platform
  • Bonus: Demo of valuable applications

To Watch On-demand webinar
Register now for Free

Webinar Presenters

Upcoming Webinar
Andy Nathan
Digital Marketing Executive

A digital marketing executive with a decade of experience helping clients across multiple industries implements the best technology solutions. These solutions enabled companies to improve their marketing and sales systems. As a former teacher with a Master’s in Education, he has the ability to turn confusing topics into clear concepts business professionals can use.

Himanshu Batham - Dynamics 365 Architect
Himanshu Batham
Dynamics 365 Architect

A trained software professional with certifications in Microsoft Technologies and Dynamics 365 core. Having over 12 years of experience in Transactional, Analytical, IoT, ETL and Dynamics 365 based systems, Himanshu also works extensively on .NET, SQL server, Angular, Web Services, gateway integrations, third party plugins and several Enterprise systems.

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