Do you want to understand the sentiment behind your customers' words and actions? Are you looking for ways to improve your teams’ responses? If so, then learn more about how to use our new voice intelligence platform: Tawq.
Using AI & NLP, Tawq provides voice transcription and sentiment analytics to give your agents the added advantage they need when speaking with your customers.
During our free Tawq webinar we share how your agent responses can be more accurate and informative to improve your customer satisfaction. Watch the On-Demand Webinar now.
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A digital marketing executive with a decade of experience helping clients across multiple industries implements the best technology solutions. These solutions enabled companies to improve their marketing and sales systems. As a former teacher with a Master’s in Education, he has the ability to turn confusing topics into clear concepts business professionals can use.
Success-driven IT Director and motivated business professional with more than 16 years’ experience in delivering software architecture, project management, client management, and enterprise-level applications to global clients in a variety of industries.
He is well-versed in process engineering, risk management, project planning, estimation, resource planning, performance reporting, and technical implementations of software and web development projects to deliver cutting edge solutions for customers across the globe.
Rahul possesses excellent management skills to improve operational, organizational, and network-related processes.
13+ years of experience working with Microsoft and eCommerce software. Over the past few years, Vishal has worked extensively on multiple voice and cloud-based systems specializing in the following technologies: AWS, Azure, .Net, SQL Server, Angular, Node JS, Solr Search, and Elasticsearch.
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