Services

Beyond Key excels in consulting with experience and delivering tailored, contextual solutions to complement your company’s goals on a variety of platforms.

Our Insights

Beyond Key provides access to a full-fledged library of curated content elaborating on our client case studies, technological processes, customer experience resources, and relevant tech news.

Company

Beyond Key is a leading software development and IT consulting company, specializing in custom solutions and leveraging transformative Microsoft technologies. With a sharp focus on AI, we utilize Microsoft technologies, including SharePoint, Teams, Dynamics 365, and Power Platform (Power BI, Power Apps, and Power Automate). Our innovative methodologies and expertise give businesses a decisive competitive edge.

On Demand Webinar

Transforming the Customer Experience Through the Power of Voice Intelligence

Watch Now

Webinar Description:

Do you want to understand the sentiment behind your customers' words and actions? Are you looking for ways to improve your teams’ responses? If so, then learn more about how to use our new voice intelligence platform: Tawq.

Using AI & NLP, Tawq provides voice transcription and sentiment analytics to give your agents the added advantage they need when speaking with your customers.

During our free Tawq webinar we share how your agent responses can be more accurate and informative to improve your customer satisfaction. Watch the On-Demand Webinar now.

Key benefits of watching the on-demand webinar

What is Tawq?
Benefits of an Intelligence Platform
Tawq Process
Business application use cases
Bonus: Demo of useful applications

To Watch On-demand webinar
Register now for Free

Webinar Presenters

Andy Nathan

Digital Marketing Executive

A digital marketing executive with a decade of experience helping clients across multiple industries implements the best technology solutions. These solutions enabled companies to improve their marketing and sales systems. As a former teacher with a Master’s in Education, he has the ability to turn confusing topics into clear concepts business professionals can use.

Rahul Panwar

Associate Director, Technology

Success-driven IT Director and motivated business professional with more than 16 years’ experience in delivering software architecture, project management, client management, and enterprise-level applications to global clients in a variety of industries.

He is well-versed in process engineering, risk management, project planning, estimation, resource planning, performance reporting, and technical implementations of software and web development projects to deliver cutting edge solutions for customers across the globe.

Rahul possesses excellent management skills to improve operational, organizational, and network-related processes.

Vishal Gupte

IT Team lead

13+ years of experience working with Microsoft and eCommerce software. Over the past few years, Vishal has worked extensively on multiple voice and cloud-based systems specializing in the following technologies: AWS, Azure, .Net, SQL Server, Angular, Node JS, Solr Search, and Elasticsearch.