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Beyond Key™ is a leading software development and IT consulting company, specializing in custom solutions and leveraging transformative Microsoft technologies. With a sharp focus on AI, we utilize Microsoft technologies, including SharePoint, Teams, Dynamics 365, and Power Platform (Power BI, Power Apps, and Power Automate). Our innovative methodologies and expertise give businesses a decisive competitive edge.
Fenix Group is a US-based company for Paints and Coating solutions aimed towards addressing the most complex application challenges in the specialty performance coatings industry.
Beyond Key built a custom CRM solution using Microsoft Dynamics 365 Customer Service Module to help Fenix Group achieve Case automation and progress tracking in real-time. Alongside, we developed a dedicated Custom Portal in Dynamics 365 environment which was able to track incoming customer queries within the CRM system adding value to the case lifecycle.
To learn more about Dynamics CRM implementation for Fenix Group, download our case study now!
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