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Microsoft Dynamics 365 Portal Development for Fenix Group

Case Study

Microsoft Dynamics 365 Portal Development for Fenix Group

US-based Paints and Coating Manufacturing company Fenix implemented Microsoft Dynamics 365 to automate customer support using a custom-built CRM.

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About the Customer

Fenix Group is a US-based company for Paints and Coating solutions aimed towards addressing the most complex application challenges in the specialty performance coatings industry.

About the Project

Beyond Key built a custom CRM solution using Microsoft Dynamics 365 Customer Service Module to help Fenix Group achieve Case automation and progress tracking in real-time. Alongside, we developed a dedicated Custom Portal in Dynamics 365 environment which was able to track incoming customer queries within the CRM system adding value to the case lifecycle.

To learn more about Dynamics CRM implementation for Fenix Group, download our case study now!

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Contact Info

BEYOND TECHNOLOGIES LLC
INDIANA:

201 N Illinois Street,
16th Floor - South Tower
Indianapolis, IN 46204

ILLINOIS:

405 W Superior St, Ste 707
Chicago, IL 60654

UK Partner (Managed IT Experts):

Unit 22
Dunfermline Business Centre,
Dunfermline,
Fife KY11 3BZ

+1-954.317.3944
Beyond Key Systems Pvt. Ltd.
INDORE:

901 A NRK Business Park PU4, Scheme no. 54 Vijay Nagar,
Indore - 452010, India

PUNE:

Level 6, Pentagon P-2, Magarpatta City, Hadapsar,
Pune - 411028, India

HYDERABAD:

Regus Hi-tech City, Plot no.18, iLabs Centre, Level 2, Oval Building, Inorbit Mall Rd,
Hyderabad, Telangana 500081, India

+91-731.472.1700 +91-20.4014.7806