Searching for more insights on Dynamics 365 vs Business Central? Look no further. Dynamics 365 and Business Central are the same thing. In fact, Business Central is a part of the D365 platform. But there is a difference between Business Central and the CRM apps that are part of the Dynamics 365 “umbrella.”
Feature | Dynamics 365 CE (D365 CRM) | Dynamics Business Central |
Target Audience | Mid-sized to large enterprises with complex needs | Small to mid-sized businesses (SMBs) |
Deployment Model | Cloud, Hybrid, or On-Premises | Primarily Cloud (SaaS), with limited on-premises support |
Functionality Scope | Comprehensive ERP + CRM (Finance, Sales, Supply Chain, HR, AI, etc.) | Focused ERP (Finance, Operations, Sales, Inventory) |
Customization & Scalability | Highly customizable, modular (choose specific apps like Finance, Sales, Supply Chain) | Simpler setup, easier to deploy but less modular |
Integration | Deep integration with Power Platform, Azure, and other D365 apps | Integrates with Office 365 & Power BI but fewer D365 modules |
AI & Advanced Analytics | Built-in AI, predictive insights, and advanced reporting | Basic reporting with Power BI, limited AI capabilities |
Pricing | Higher cost (pay per module/user) | More cost-effective for SMBs |
Best suited For | Enterprises needing end-to-end business automation (CRM + ERP + AI) | Growing SMBs needing an all-in-one financial & operations solution |
Dynamics 365 is mostly a line of smart Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions. The apps included are:
The apps that are a component of the Microsoft Dynamics 365 Ecosystem are not all included in this list.
Although there are others too, these are the most well-liked. We left out some other apps to keep things clear and easy to understand.
Did it help clarify the difference between Dynamics 365 vs Business Central? We hope it worked because it’s easy.
The Microsoft Dynamics 365 line of products includes Dynamics 365 Business Central which is Microsoft’s ERP solution, but “Microsoft Dynamics 365” refers to a larger group of applications.
Microsoft Dynamics 365 helps mid-sized businesses make it easier for their customers, prospects, and team members to do business with them.
It has a group of cloud apps that can help with sales, operations, accounting, and other business tasks.
Dynamics 365 gives workers the tools to be more productive, improve customer relationships, and get more business.
Its business intelligence platform also gives executives helpful information about how things are going and what opportunities there are.
Because Dynamics 365 combines CRM and ERP, it’s easy for companies to streamline how they talk to each other and their customers.
The full potential of Microsoft Dynamics NAV is now accessible in the cloud, thanks to Microsoft Dynamics 365 Business Central.
A cloud-based, all-in-one company administration system is Microsoft Dynamics 365 Business Central. Customers can migrate from outdated ERP systems or basic accounting software to a single solution that can manage finances, operations, sales, and customer care. Helping businesses streamline their processes, improve their relationships with customers, and make room for growth by:
This guide will brief you on When to choose Dynamics 365 ERP vs. Business Central for mid-sized businesses
There are a lot of CRM products on the market, so how do you know if Dynamics 365 is a better choice?
Here are five of the best things about Dynamics 365 to help you decide:
Microsoft Dynamics 365 is easy to use and set up: You can use it in the cloud or a hybrid cloud environment. It’s easy to manage and set up in any way that fits your budget and infrastructure. Since Dynamics 365 is in the cloud, it’s perfect for companies with a Bring Your Own Device (BYOD) policy. Employees can easily use Outlook, a web browser, or any mobile device to access their Dynamics 365 apps.
Integrates Easily With Other Microsoft Products: Dynamics 365 works well with other Microsoft products, like the Office 365 suite. Companies can move from Dynamics 365 to Outlook to communicate, to Power BI to analyze data, or to SharePoint to store documents. When it’s easy to work and switch between apps, employees don’t have to spend as much time moving data between apps and learning new platforms.
Reduced Sales Cycle: Dynamics 365 gives sales teams access to a lot of helpful information about customers, whether in the field or the office taking a call.
Your team can come up with quick answers and give information without saying, “Let me get back to you on that.” And companies get a complete picture of each prospect’s journey, which lets them make more targeted ways to sell.
Scalability: Dynamics 365 is easy to grow or shrink depending on the size of your team, your budget, and the amount of work you have. Dynamics 365, like most other cloud products from Microsoft, is based on a monthly subscription that is easy to change.
Increased Productivity: With Dynamics 365, your employees can access almost any information they need. This means they can work faster and spend less time looking for information. Employees can make better decisions by accessing all the necessary tools and information. Users can find everything they require on one platform instead of going to different places to use ERP, CRM, data, and Office apps.
Integration with Office 365 and Power Platform: With BC, you can be sure that your favorite apps, such as Office 365 and Teams, will work together. For example, the integration with Outlook makes it easy to make an offer and send it right from Outlook. You don’t have to switch apps, which saves a lot of time. Your beverage business goes to a higher level when it’s connected to the Power Platform. This is because all of your smart data tools, such as Power BI and Power Apps, work seamlessly. You can see your content right away in BC, giving you a complete picture of your business in real-time.
SaaS/Cloud: You can now get Business Central both on-premise and in the cloud! Software as a Service (SaaS) is becoming the norm, which is good in many ways. The most important one is to get updates! You can use the new features and updates immediately without paying anything extra. You also don’t have to bother about infrastructure, server capabilities, or buying and setting up hardware.
Cost optimization: With SaaS apps like Business Central, you can lower your overall IT costs because they are easier to set up and maintain. Microsoft also made BC so that it can be changed to fit your needs. It is a complete platform you can switch to help you get more done. And it’s easy to add applications that are specific to your industry. The monthly subscription model means that you don’t have to make a significant investment upfront based on how many users you have. And because it is flexible, you can always add licenses. This lets your IT system grow with your business. Also, you won’t waste much time because the process is quick.
Better support: Since add-ons and customizations are no longer built into the standard product, it is much easier to give your support. With updates to the cloud systems, you don’t have to spend much time analyzing the changes in the new release.
Data unification: Dynamics 365 combines many essential business applications into one place, making it easier for teams and departments to work together.
Flexibility: With MS Dynamics 365, you can make the tool fit your needs by changing how it works.
Integration: MS Dynamics 365 works well with other Microsoft tools because of how well it works with them. MS Dynamics 365 is easy for people who know how to use other Microsoft tools.
Supply Chain Optimization: With built-in intelligence, Supply Chain Optimization can predict when it will be the fastest to restock the supply.
Location Liberty: You can run Business Central in the cloud, on-premises, or in a hybrid way to get a consistent experience across platforms.
Editable Grids: Go to Dynamics 365 Business Central and click “Active Accounts” to see a grid with all your contacts.
Feature | Dynamics 365 |
Business Central |
Production Scheduling | Advanced MRP, predictive maintenance | Basic job scheduling & BOM management |
IoT Integration | Native Azure IoT for real-time monitoring | Requires third-party extensions |
Quality Control | AI-powered anomaly detection | Manual inspection workflows |
Factor | Dynamics 365 | Business Central |
Licensing Cost | $180+/user/month (module-based) | $70+/user/month (all-inclusive) |
Implementation Time | 6-12 months (complex deployments) | 3-6 months (out-of-box templates) |
The Microsoft Dynamics ecosystem can be confusing: is it D365 (Dynamics 365), or is it Microsoft Dynamics Business Central? Each module caters to certain types of functions: D365 supports high-end CRM and ERP capabilities; Business Central handles financials and operations straightforwardly.
Beyond Key comes into the picture here. As a trusted consulting partner, Beyond Key helps you identify your unique challenges and goals, to figure out which Dynamics 365 module best suits your needs. Whether you require AI-powered insights, supply chain planning, or a scalable severity financial management system, they will make sure that you invest in the right solution for your future success.
Is your business ready for the Dynamics transformation? Allow Beyond Key to assist you with the D365 or Business Central implementation that best suits your needs. If you are Switching from Business Central to Dynamics 365 Enterprise ERP then consider talking to our certified experts.
Microsoft Dynamics Business Central is an all-in-one business management solution (ERP) oriented toward small- and medium-sized companies to handle their finances, operations, sales, and supply chain.
What is Business Central software used for?
Business Central software helps in automating core processes like accounting, inventory management, sales reporting, and project management-migrated to suit the new-generation collaboration platform, Microsoft 365.
Is Business Central Dynamics part of Dynamics 365?
Yes, Business Central Dynamics is the SMB-focused ERP of the Microsoft Dynamics 365 family, offering a dry set of tools for running business without the complexities of the enterprise.
Who should use Microsoft Dynamics Business Central?
Growing businesses needing to Streamline financial operations, Manage inventory/supply chain, Improve sales processes or Scale with Microsoft cloud tools.
Can Dynamics 365 Supply Chain replace Business Central for inventory management?
Dynamics 365 Supply Chain Management (SCM) can replace Key Business Central for inventory management only if you require features like AI-generated demand forecasting, Multi-site, and global warehouse automation, etc.